Saturday, 27 August 2011

New design launched!

After numerous discussions with clients and focus group reviews of the site, we have decided to redesign our customer portal to support new mobile and HTML5 technologies.

Originally the customer portal was designed with a fixed menu structure that was persistent throughout the user experience. This proved very successful, albeit possibly regarded as very 90's.

THe menu allowed users to access various administration tools simply and quickly without having to scroll through endless menus.

However, after being live for 8 months and with over 100 organisations and companies using the system on a daily basis, we found that 90% of the menu options were not being used frequently.

And so, to free up valuable screen space, we have redesigned the site to support a fast, small, drop down menu structure, listing only those top 10% items that our user expect. All the options are still available, simply under a 'More...' option at the bottom of each menu.

The site is now dramatically faster, and has left the 90's!

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